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All of us at Sew Vac Direct want to express our sincere thanks to you, our wonderful customers, for making us #1. Every day we strive to offer great products at great prices but more importantly to offer an online shopping experience that is secure, friendly and knowledgeable. We love to answers questions through email and over the phone. While many online companies avoid phone calls at all costs we welcome any and all phone calls. Have a question? Need product support? Want to place your order by telephone? Call us, we look forward to hearing from you! If you are ever in our area come visit our 14,000 square foot retail store and warehouse. You'll be glad you did, and so will we!